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by Ardrich

No excuse for bad usability in the North East

February 3, 2011 in News Roundup, Uncategorized

customersure_logoCustomer Sure

Cramlington-based Customer Sure is the latest North East company to join the array of online services offering help in making users and customers happy.

Launching early this year the company offers a software solution to help listen to and, more importantly to act on, customer feedback.

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by Ardrich

Good usability makes a website

February 3, 2011 in Features

confused_web_userUsability is one of those words that tends to be associated with boring websites. Surely it can’t be that important, especially if the site looks really cool?

Wrong, says Lee Duddell, managing director and founder of online usability testing service whatusersdo.com.

“We all know how easy it is to find an alternative on the web”, he says. “Usability testing is no longer a nice to have but essential to the success of any website.”

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by Ardrich

UX London 2011

December 18, 2010 in Events

Date: 13-15 April 2011, from 9:00am – 5:00pm
Venue: The Cumberland Hotel
Marble Arch, London, W1H 7AL, UK
Cost: Standard ticket price is £895 +VAT
Event Website

UX London is a unique three-day event combining inspirational talks with in-depth workshops presented by some of the industry’s biggest names.

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Web usability testing training

July 22, 2010 in Events

When: Tue 17 Aug, 2010 from 9:30am – 4:30pm
Venue: BSG House
226-236 City Road, London, EC1V 2TT, UK
Cost: £345
Event Website

This one day Web usability testing training course provides delegates with practical examples, comprehensive notes, guidelines and sources of reference.

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by Ardrich

Web usability guru not impressed by the iPad

June 7, 2010 in News Roundup

ipad_usabilityiPad apps are inconsistent and have low feature discoverability, with frequent user errors due to accidental gestures, Danish usability guru Jacob Nielsen slams.

According to the Guardian’s technology blogger Jack Schofield, Nielsen, who has just published a 93-page report on iPad usability, was expecting more of the device.

Nielsen said: “There were really a lot of usability problems in this first-generation of iPad applications. It’s often quite difficult for people to discover what they have to do because the options are not very visible.”

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by Ardrich

Lib Dems' website ranks top on usability

April 21, 2010 in News Roundup

libdem_website

A survey of political websites hails the Liberal Democrats’ site as the most user-friendly, the Guardian reports.

The Political Usability Report, carried out by user experience consultancy Webcredible, focused on the user-friendliness of the websites of 10 parties that hold seats in the House of Commons.

Lib Dems snatched the top spot with a respectful 80 out of 100 points while Tories’ scored 67 points placing them second.

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Web Usability Training

March 25, 2010 in Events

Tue 13 Apr, 2010 from 9:30am – 4:30pm
BSG House
City Road
London, EC1V 2TT, UK
Cost: £295.00
Event Website

Description

This one day course is designed for people who want to know how to make web sites usable and for anyone who is involved in the design process.

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